The DIRECTV Saga, Part II

So about 8 p.m. tonight, the DIRECTV contractor call center contacts me to reschedule my installation - and the earliest they can reschedule is Aug. 15.

Really? You sure about that?

After a quick but very firm synopsis of yesterday's debacle, and a vow to cancel my order if I didn't have someone at my home at 8 a.m. Monday morning to install, lo and behold, they changed their minds about that whole Aug. 15 thing. They put me on hold and contact the backup tech they use specifically for "special situations like this," then confirm with me that the tech will in fact be here tomorrow morning "as close to 8 a.m. as possible." Uh-huh.

First, where was that "special situations" backup tech on Saturday when they had a truck break down and told me they didn't have a backup? Second, I'll believe it when I see the DIRECTV truck pull up in my driveway.

The saga continues...