DIRECTV, The Sad Finale

So after four hours of two...count 'em...two DIRECTV techs trying very hard to figure out a way to install the service in my house, they finally had to give up. No kidding. Wanna guess why?

Dear old Charter Communications, that's why.

Apparently Charter has a new way of keeping customers - they wire the house for cable so ineptly that any attempt to switch providers would require drilling through steel I-beams and running cables up the front of the house to the second floor. A lovely improvement on our home's curb appeal, no doubt.

Several calls and two Charter tech visits later (because Charter was as pathetic as ever), we got service restored to our home. Through Charter. Sigh.

Somewhere, in a plush executive office, a fat cat Charter executive is counting his cash and laughing at me for daring to try to escape his clutches. Customers can be so silly sometimes.